Special Offers - Ridley Locksmith & Security

How We Price Locksmith Work

Every job at Ridley Locksmith & Security is priced job by job, off a free written estimate. There is no hourly rate ticking in the background, no plan to join, no subscription, nothing to sign. You see the full number for your specific job, in writing, before anyone picks up a tool.

Call (956) 275-7388

That matters because this trade has a reputation for prices that move at the door. A technician quotes one thing on the phone and a different number appears on the invoice. We built our pricing model to make that impossible. The written estimate is the price. It does not change between the driveway and your front door, and it does not change once work is underway. If we find something unexpected mid-job, we stop, tell you what we found, re-quote it in writing, and wait for your go-ahead. That is the only way a number ever changes.

What a Visit Actually Costs You to Find Out

Nothing. The estimate visit costs you zero dollars.

Here is what it includes: a technician arrives, looks at the lock or the situation, and tells you exactly what the job involves in plain terms. Then the price is written down and handed to you. The whole assessment typically takes a few minutes. At the end of it, you have a document with a number on it and a clear description of the work. You are completely free to say no, think about it, or get another quote. There is no pressure and no call-out charge for finding out. We would rather you call us, get the number, and decide with full information than avoid calling because you are not sure what it will cost.

When People Usually Call Us

Drew Kowalski here. After nearly two decades doing this work, the calls follow patterns that are pretty predictable once you have seen enough of them.

Lockouts cluster at night, in cold or wet weather, and around holidays – the moments when everything else is already going sideways and a locked door is the last thing anyone needed. Those calls tend to be urgent, and they deserve a live person on the line, not a voicemail. Someone answers at Ridley 24 hours a day, 7 days a week, every day of the year.

Rekeying tends to follow life events: a move-in, a tenant turnover, a set of keys that walked off with an ex, or that quiet moment after something happens two streets over and you realize you have no idea how many copies of your house key are floating around. Rekeying changes the internal pins of an existing lock so old keys stop working – no new hardware required, and often the smarter call when the hardware itself is solid.

Commercial calls tend to come in after an employee departure, a break-in nearby, or a lease change. Business owners generally want a scheduled appointment, a written scope, and a flat price per lock. That is exactly how we handle it.

What You Can Expect From Us Either Way

Some things do not change based on which service you need or whether an offer applies to your visit. They apply to every job, period.

• Written price before any work starts. Every time, without exception. No estimates that shift at the door.
• 365-Day Done Right Promise. Every repair is covered by a written guarantee for a full year. If the work fails inside that window, we come back and make it right at no charge. That is not a verbal promise – it is a document.
• Background-checked, uniformed technicians. Not subcontractors, not unmarked vans. The person who shows up is part of the Ridley team and has been vetted.
• Live answer, around the clock. A real person picks up every call, 24 hours a day, 7 days a week. Not a voicemail box, not an overnight answering service.
• Trained on the full range of hardware. From everyday Schlage, Kwikset, Yale, and Baldwin locks to high-security lines including Medeco, Mul-T-Lock, Abloy, and Sargent – our technicians know what they are working with before they open the bag.

These standards come from The Garrison Standard, the operating code that every Ridley location has run under since 2007. It is not marketing language. It is the checklist a technician runs through on every call.

Common Questions

Is the estimate really free?

Yes, completely. There is no call-out fee, no diagnostic charge, and no obligation to proceed. A technician assesses the job, writes down the price, and hands it to you. What you do with that information is up to you. Call (956) 275-7388 if you want to get the process started – it costs nothing to find out.

Do you offer financing or a monthly plan?

No, and that is deliberate. Every job is priced off a free written estimate – one flat number for the specific work, confirmed in writing before anything begins. There are no hourly rates, no subscriptions, no plans to join. We found that clean, job-based pricing is easier to trust than a system with moving parts, so that is the only system we use.

Can I use two offers at once?

One offer applies per household per service visit. If you have a question about which one makes the most sense for your situation, just ask when you call – the person on the line can walk you through it quickly. Reach us at (956) 275-7388.

Does the price change once a technician is already here?

No. The written estimate is the price on the invoice – those two numbers are the same number. The only time a figure changes is if we find something genuinely different from what the initial look suggested, and in that case we stop work, explain exactly what we found, write a revised quote, and wait for your approval before touching anything else. You are never handed a surprise at the end.

Get Your Free Estimate

Call (956) 275-7388 any time – day or night, a live person will answer. Or book online if that is easier. Either way, you get a free written estimate before any work begins, and the price on that paper is the price on your invoice. No surprises. That is how Ridley works.

Written by Drew Kowalski, Owner at Ridley Locksmith & Security, operating under The Garrison Standard since 2007.